Frequently Asked Questions
Everything you need to know about your Hbada experience.
What is the standard shipping time for Hbada orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location within the continental United States.
How do I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is Hbada's return policy?
We offer a 30-day return policy for items in their original packaging and condition. Please contact our support team to initiate a return and receive a Return Merchandise Authorization (RMA) number.
Do Hbada ergonomic chairs come with a warranty?
Yes, all our ergonomic chairs include a comprehensive 3-year warranty covering manufacturing defects and functional failures under normal use conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for qualifying purchases.
How difficult is the assembly process for the chairs?
Hbada chairs are designed for easy assembly. Each package includes a detailed instruction manual and all necessary tools. Most customers complete the setup in approximately 15-20 minutes.